The item should meet one of the reasons below to eligible for an exchange:
> Incorrect goods received
> Defective goods received
- Must be notified and returned(posted) within 7 days from the day of receiving goods.
- Cash refund is not available except if the item is out of stock.
- Must receive confirmation from us before returning goods.
- Goods must be same condition, unwashed, unworn in original packaging with tag attached.
- We reserve the right to reject any return goods if we conclude it is not eligible to the requirement.
- All discounted and promotional items are not eligible for exchange, refund, return after purchase made.
- We do not guarantee that all the actual product is exactly same with the image shown in this website.
- The actual color of goods may be slightly different with the image due to lighting issue and different resolution of
different devices, and this is non-eligible for exchanges.
You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:
> To deliver products that you purchase from our website.
> To inform and update you on the delivery of the product and for customer support purposes;
> To provide you with relevant product information;
> To process your orders and to provide you with the services and information offered through our website and which you may request;
> To allow us to administer your registered account with us;
> To conform to legal requirements or comply with legal process;
> To verify and carry out financial transactions in relation to payments you may make online.
The personal information that we collect may include your:
> Telephone Number
> Mobile Number
> Email Address
> Delivery Address
> Billing Address
We apply appropriate security application to protect your personal information. Although information transmitted through internet is not 100% secure, we follow all requirements and implement additional generally accepted industry standards.
Orders will be processed and delivered to you in 1-3 working days after payment made. The delivery will take around 3-7 working days via ABX Express and Poslaju.
Orders are shipped within Malaysia and to Singapore only, please contact our customer service as below if you need shipping service to other countries.
WE RESERVE THE RIGHT TO CHANGE AND MODIFY THE TERM WITHOUT ANY PRIOR NOTICE.